Telephone Support Assistant

Practical details
Volunteering • Longer term volunteering
Contact person
info
#116972
Scan me or visit www.volunteerbrum.org/o/Age-Concern-Birmingham/activities/Telephone-Support-Assistant/116972 to join
📞 Volunteer Opportunity – Telephone Support Assistant 📞 Age Connects West Midlands is looking for Telephone Support Assistant volunteers.
📞 Volunteer Opportunity – Telephone Support Assistant 📞
Age Connects West Midlands is looking for Telephone Support Assistant volunteers based at our Head Office in Boldmere – could it be you?
The purpose of this role is to provide friendly, supportive, and reliable first‑point‑of‑contact telephone assistance to callers. Volunteers help inform callers about Age Connects West Midlands services, respond to general enquiries, and signpost individuals to appropriate internal services or external organisations when needed.
This role plays an essential part in ensuring that callers feel welcomed, informed, and supported.
A variety of days and hours are available to suit your availability.
Related to
About Age Connects West Midlands
Age Concern Birmingham has changed its name to Age Connects West Midlands.
This change marks the start of an important new chapter for us. While our name is changing, our purpose, values, and commitment to supporting our communities remain exactly the same.
