Telephone Support Assistant

Telephone Support Assistant

Practical details

Volunteering Longer term volunteering

Flexible hours
76-78 Boldmere Road, Sutton Coldfield, B73 5TJ, United Kingdom

Contact person

Age Connects West Midlands

#116972
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📞 Volunteer Opportunity – Telephone Support Assistant 📞 Age Connects West Midlands is looking for Telephone Support Assistant volunteers.

📞 Volunteer Opportunity – Telephone Support Assistant 📞

Age Connects West Midlands is looking for Telephone Support Assistant volunteers based at our Head Office in Boldmere – could it be you?

The purpose of this role is to provide friendly, supportive, and reliable first‑point‑of‑contact telephone assistance to callers. Volunteers help inform callers about Age Connects West Midlands services, respond to general enquiries, and signpost individuals to appropriate internal services or external organisations when needed.

This role plays an essential part in ensuring that callers feel welcomed, informed, and supported.

A variety of days and hours are available to suit your availability.

Related to

Older people
Wellbeing
Community & family

Getting there

About Age Connects West Midlands

Age Concern Birmingham has changed its name to Age Connects West Midlands.
This change marks the start of an important new chapter for us. While our name is changing, our purpose, values, and commitment to supporting our communities remain exactly the same.

See more activities by Age Connects West Midlands

Practical details

Volunteering Longer term volunteering

Flexible hours
76-78 Boldmere Road, Sutton Coldfield, B73 5TJ, United Kingdom

Contact person