Welcomer
Contact person
Charlotte Hockton
#105739
Scan me or visit www.volunteerbrum.org/o/Birmingham-Cathedral/activities/Welcomer/105739 to join
Summary
We are looking for Welcome volunteers to staff the welcome desk and be first point of contact for our visitors.
Detailed description
Our volunteers come from a variety of backgrounds and each person has their own reasons for wanting to volunteer. We welcome applications from anyone interested in being a part of what we do, and will work with you to ensure that your volunteering experience is as inclusive and accessible as possible.
Our volunteers need to be sympathetic to our vision, mission and values, but you do not need to be a Christian to join our team.
Tasks include:
· To greet visitors entering the cathedral and offer a first-class welcome
· To open positive conversations and demonstrate the welcoming nature of the cathedral
· To provide information and signpost as requested by the visitor, details and basic history of the cathedral, location of toilets etc.
DBS Check and Training to be completed / provided:
- Basic DBS check
- Basic Awareness and Foundation level safeguarding training.
- ACT Counter Terrorism training.
- In-house additional training as required.
Ensuring the safety of everyone who comes into the cathedral is Birmingham Cathedral Chapter’s highest priority. All volunteers must also complete our Safeguarding training before they can start working with us.
What this volunteering opportunity will provide you with:
- Knowledge of the international significance of the windows, the artists Edward Burne-Jones and William Morris and their links to Birmingham.
- Experience working with people from a diverse range of backgrounds.
- Insight into the workings of the cathedral, and experience working in a sacred building and place of faith.
- The opportunity to practice speaking in various foreign languages dependent on the nationality of visitors you encounter.
- Opportunities to volunteer in further roles in the cathedral team.
- Experience working alongside a team of skilled and knowledgeable individuals both clergy and non-clergy
- Safeguarding and ACT training (this is a requirement)
Depending on the nature of the volunteering role you undertake with us, we may need to carry out an Enhanced Disclosure in accordance with the Disclosure and Barring Service Rules.
All information provided by volunteers with be held in accordance with the General Data Protection Regulation within the Data Protection Act 2018.
About Birmingham Cathedral
Birmingham Cathedral is the oldest building in the city centre still used for its original purpose. We are home to some remarkable treasures, as well as the largest green space in central Birmingham.
Our cathedral is free to visit, and attracts over 150,000 people a year. Our visitors come to us for many different reasons - including to attend services, pray, reflect, light candles, learn about our heritage, take part in key civic events, and to enjoy a range of concerts and events held in our building or Cathedral Square throughout the year.
We are a Christian Church of the Anglican Communion and seat of the Bishop of Birmingham. We offer corporate worship of The Church of England, enriched by the Anglican choral tradition. Christian worship is at the heart of the cathedral’s life as we offer to God our praises and prayers.
Everyone is welcome to attend any of our public services, as we rejoice in the diversity of the communities we serve and promote inclusion as widely as possible.
Birmingham Cathedral Chapter places the safeguarding of all who worship at and visit us as their highest priority. This particularly includes children and at risk adults. As a Church of England Parish Church Cathedral we work closely with our Diocesan Safeguarding colleagues to ensure our practices and policies are providing a safe environment for all.

