Care Quality Trustee

Focus Birmingham is seeking a dedicated Trustee specialising in Care Quality, CQC Governance, and Service Quality to help drive the delivery of outstanding, person-centred care across our services. In this crucial role, you will work closely with the Board to ensure that the charity not only meets but exceeds regulatory standards, with a particular focus on compliance with the Care Quality Commission (CQC) framework. Your expertise will support the Board in overseeing the quality and safety of our services, championing continuous improvement and innovation.

This is an excellent opportunity to make a meaningful impact on the strategic direction of Focus Birmingham, ensuring the highest standards of care for people with disabilities and support needs.

Key Responsibilities

• Provide strategic oversight and guidance on care quality, safety, and service effectiveness, ensuring that Focus Birmingham meets all CQC requirements.
• Support the organisation in achieving and maintaining high ratings in CQC inspections by contributing expertise in governance, compliance, and quality improvement.
• Scrutinise and challenge policies, procedures, and performance data to ensure the highest standards of care and safeguarding.
• Promote a person-centred approach, ensuring that the voices of the people who use our services are central to decision-making.
• Work with senior leadership and operational teams to identify risks and opportunities related to care delivery and service development.
• Oversee Focus Birmingham’s Safeguarding practices, ensuring robust safeguarding policies and procedures are in place, adhered to, and reviewed to protect vulnerable individuals.
• Support the development of a culture of continuous improvement and innovation in care services.
• Ensure the Board is well-informed about emerging trends, best practices, and regulatory changes in the health and social care sector.
• Act as an ambassador for Focus Birmingham, advocating for high-quality, inclusive, and accessible services for people with disabilities.

What Difference You Will Make

By bringing your expertise in care quality governance and regulatory compliance, you will:

• Help safeguard the well-being of those who rely on our services, ensuring they receive safe, high-quality care.
• Strengthen Focus Birmingham’s ability to meet and exceed CQC standards, leading to improved inspection ratings and public confidence.
• Influence strategic decision-making to ensure care quality remains at the heart of the organisation.
• Support our teams in embedding a strong culture of quality, safety, and continuous improvement.
• Ensure the voices of the people we support are heard, respected, and reflected in how we shape and deliver care.

What You Will Achieve

As a Trustee, you will contribute to:

• A robust governance framework that supports outstanding care provision.
• Improved service outcomes and positive experiences for individuals supported by Focus Birmingham.
• A confident, well-informed Board that prioritises care quality in strategic planning.
• A proactive approach to regulatory compliance, reducing risks, and enhancing our reputation.
• The growth and development of innovative, person-centred services that empower people with disabilities to live life to the fullest.

Who Are We Looking For?

We are looking for an individual with expertise in health and social care governance, particularly in relation to CQC compliance, service quality, safeguarding, and person-centred care. Ideal candidates will have:

• Strategic-level experience working in or alongside CQC-regulated services such as social care, healthcare, or disability services.
• Knowledge of best practices in care quality, safeguarding, and risk management.
• A strong understanding of governance and supporting services.
• The ability to provide constructive challenge and strategic insight to ensure continuous improvement.
• A commitment to our values and mission, with a passion for empowering people with disabilities.
• A team player, willing to work collaboratively with other trustees and staff to achieve our strategic vision.
• The ability to think strategically, analyse complex issues, and develop creative solutions.
• Availability to attend Board meetings (4 per year), committee meetings (4 per year), other meetings, and engage with individuals with disabilities on an ongoing basis.
• A strong commitment to empowering individuals with disabilities and promoting their active participation in decision-making.
• The ability to understand and empathise with the diverse needs and perspectives of adults with care and support needs.
• Strong communication and interpersonal skills for facilitating engagement and collaboration.

This is a voluntary role, but the impact you will make is invaluable. If you are passionate about driving excellence in care and safeguarding, we would love to hear from you.