Narthex Sparkhill was founded over 20 years ago with a clear mission: to respond to the real and immediate needs of people in our local community, particularly those experiencing poverty and hardship ...
Foodbank lead volunteer
Practical details
Volunteering • Longer term volunteering
Contact person
Linda Smith
#125272
Scan me or visit www.volunteerbrum.org/o/Narthex/activities/Foodbank-lead-volunteer/125272 to join
We are looking for a Volunteer Session Lead (Deputy Lead) to help oversee food bank sessions and support a team of volunteers.
As a lead volunteer you will help ensure sessions run smoothly, safely and compassionately, while making sure clients are connected to appropriate advice and support services.
Key Responsibilities
- Oversee food bank sessions and coordinate volunteers
- Support and guide new and existing volunteers
- Maintain a safe, welcoming and organised environment
- Monitor client visits and ensure appropriate signposting to support services
- Assist with food stock, ordering and storage
- Communicate with the Financial Inclusion Manager and wider team
- Ensure safeguarding, food safety, confidentiality and health & safety procedures are followed
- Contribute to team meetings and service improvements
What We’re Looking For
Essential:
- Good leadership and organisational skills
- Experience supporting or supervising a team
- Strong communication skills
- Calm and professional approach when dealing with challenging situations
- Basic computer skills
- Understanding of, and commitment to, supporting people experiencing poverty
- Commitment to Narthex’s values and mission
Desirable:
- Food bank or charity experience
- Knowledge of welfare benefits and support services
- Safeguarding, food safety or first aid training
This role is based at:
All Saints Church
Albert Road
Stetchford
Birmingham
B33 8UA
on Fridays between 12.30pm and 3.30pm
Initial training will be given at
St Johns Church
St Johns Road
Sparkhill
B11 4RG
Related to
About Narthex
Narthex Sparkhill was founded over 20 years ago with a clear mission: to respond to the real and immediate needs of people in our local community, particularly those experiencing poverty and hardship.
Over the years, we have:
Established a Foodbank service that has grown in scale and reach.
Built a trusted Information, Advice, and Guidance (IAG) service, including specialist money and debt advice.
Invested in warehouse, storage, and logistics systems to support food distribution across five foodbanks.
We are the largest foodbank in Birmingham with 5 satellites covering some of the most deprived areas of the city.
Serving 8089 vouchers per year, 3907 individual applicants, feeding 5202 adults and 1,052 children. In addition, we delivered advice session to 1265 individuals with 2967 issues
Developed strong volunteer programmes, engaging both local residents and corporate partners.
Introduced innovative services, such as our Pantry provision, to meet evolving needs.