Social Media Volunteer

This is an exciting opportunity to delve into the world of social media, using social media platforms to enhance the online presence of Shelter Birmingham. You’ll be providing information, promoting our services, and increasing engagement with local and national campaigns. This role gives you the chance to volunteer across diverse and friendly teams, gain valuable experience in online communications, and put your own creative stamp onto projects. 

This is a great opportunity for someone looking to develop skills and experience within social media and who has an interest in social welfare. This may include personal experience of bad housing or homelessness which will enrich your knowledge, empathy, and authenticity within the role. 

Main Tasks can include: 

• Establishing and/or maintaining active social media accounts.  
• Researching and creating creative content for different social media channels, starting with Twitter and Instagram, with view to expansion (you will have the opportunity to shape the role as you develop). 
• Helping to develop social media communication plans for sharing information that can help and support the local community.  
• Liaising with the team in the Birmingham hub including to plan and promote national and local Shelter campaigns. 
• Identifying current news and issues affecting people locally around housing and benefits 
• Identifying target audiences and being up to date with current trends. 
• Attending events organised by Shelter Birmingham to provide updates on social media and making reels for Instagram going live on our Instagram account during live events. 

Skills and Experiences Required: 

• Confident in using technology. 
• Be familiar with some of the social media platforms and if needed learn how to use others use of various social media platforms including Twitter, LinkedIn, Facebook, Tik Tok and Instagram. 
• Good communication skills. 
• A flexible and organised approach. 
• Creative. 
• Ability to write about relevant issues in an informed and non-bias manner. 
• Willingness to follow Shelter’s policies, including Volunteering, Safeguarding, Data Protection and Health & Safety.