Post | September 2026 | 2 min read
Growing Older, Staying Connected: What We Are Learning in Birmingham

As we mark the International Day of Older People on 1 October, Bridge Point West Midlands CIC is celebrating the contribution older people make to our communities while highlighting a challenge we see regularly: too many older residents are becoming disconnected from the services, technology and social networks around them.
One recent moment captured this perfectly. During a digital inclusion session in Yardley, a gentleman was asked what he used his mobile phone for. His answer was simple: “Incoming calls.” With a little practical support, he learned how to find the photographs stored on his phone. It was a small step, but his reaction showed why this work matters. Digital inclusion is not simply about technology. It is about confidence, independence and staying connected.
Bridge Point West Midlands CIC was established in 2025 to support older adults, unpaid carers and people experiencing isolation through practical community-based support.
During September, we delivered a four-week Healthy Living and Wellbeing programme in Yardley, bringing residents together with organisations working across digital inclusion, carers support, diabetes awareness, falls prevention and men’s health.
What we are learning is that older people rarely experience just one challenge. Someone who is digitally excluded may also struggle to access health information. A person with mobility problems may become socially isolated. An unpaid carer may prioritise someone else’s needs while neglecting their own wellbeing.
This is why our approach is based on more than simply running activities. We aim to identify needs, build trust, connect people with appropriate services and follow up afterwards.
The programme has also shown the value of bringing specialist organisations directly into familiar community settings. Residents are often more willing to ask questions and seek help when support is accessible, informal and delivered alongside people they already know.
Alongside our wellbeing work, Bridge Point operates a referral-led mobile food support service, including doorstep deliveries for residents who may be unable to access traditional food provision. We also use community activities and outings to help reduce isolation and strengthen relationships.
One of the most encouraging things we have seen is older people supporting one another. Participants with stronger digital skills have helped others. People have shared experiences, encouraged neighbours and built new connections.
Older people are not simply recipients of services. They are contributors, mentors and an essential part of our communities.
Our next step is to strengthen partnerships with health services, housing providers, voluntary organisations, local authorities and community groups so that more older residents can access support earlier and closer to home.
Our message for International Day of Older People is simple:Growing older should never mean growing disconnected. Bridge Point West Midlands CIC welcomes referrals, partnerships and conversations with organisations that share that ambition.
Daniel Aliu
Director, Bridge Point West Midlands CIC
Bridge Point West Midlands is currently recruiting for volunteers to support our Healthy Living and Wellbeing Programme. Find out more


